Safeguarding Your Data
Last updated November 2022
Content and associated insurance products are provided by Sure HIIS Insurance Services, LLC (“Sure”), a licensed seller of insurance. The above does not in any way constitute an endorsement or referral by Renters Insurance Wizard of Sure’s products or services.
We may collect and receive information about users of our Services ("users," "you," or "your") from various sources, including: (i) information you provide through your user account on the Services (your "Account") if you register for the Services; (ii) your use of the Services; and (iii) from third-party websites, services, and partners.
1. Information We Collect
Information You Provide
Account Registration. When you register for an Account, we may ask for your contact information, including items such as name, address, email address, and telephone number.
Payment Information. When you add your financial account information to your Account, that information is directed to our third-party payment processor. We do not store your financial account information on our systems; however, we have access to, and may retain, subscriber information through our third-party payment processor.
Communications. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.
Information We Collect When You Use Our Services.
Cookies and Other Tracking Technologies. As is true of most websites, we gather certain information automatically and store it in log files. In addition, when you use our Services, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our Services. Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies, log files, and/or clear gifs to record your preferences. We may also automatically collect information about your use of features of our Services, about the functionality of our Services, frequency of visits, and other information related to your interactions with the Services. We may track your use across different websites and services. In some countries, including countries in the European Economic Area ("EEA"), the information referenced above in this paragraph may be considered personal information under applicable data protection laws.
Usage of our Services. When you use our Services, we may collect information about your engagement with and utilization of our Services, such as processor and memory usage, storage capacity, navigation of our Services, and system-level metrics. We use this data to operate the Services, maintain and improve the performance and utilization of the Services, develop new features, protect the security and safety of our Services and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.
2. How We Use Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our Services;
- Improve, personalize, and expand our Services;
- Understand and analyze how you use our Services;
- Develop new products, services, features, and functionality;
- Communicate with you, either directly or through one of our partners, including for customer
service, to provide you with updates and other information relating to the Service, and for marketing
and promotional purposes;
- Process your transactions;
- Send you text messages and push notifications;
- Find and prevent fraud; and
- For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may
be required by applicable laws and regulations or requested by any judicial process or governmental
agency, or when we are attempting to collect an obligation owed to us.
3. How We Share Information
We may share the information we collect in various ways, including the following:
Vendors and Service Providers. We may share information with third-party vendors and service providers that provide services on our behalf, such as helping to provide our Services, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information.
Aggregate Information. Where legally permissible, we may use and share information about users with our partners in aggregated or de-identified form that can't reasonably be used to identify you.
Information We Share When You Sign Up Through a Referral. If you sign up for our Services through a referral from a friend, we may share information with your referrer to let them know that you used their referral to sign up for our Services.
Business Transfers. Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
With Your Consent. We may share information with your consent.
4. Legal Basis for Processing Personal Information
Our legal basis for collecting and using the personal information described above will depend on the personal
information concerned and the specific context in which we collect it.
However, we will normally collect
personal information from you only (i) where we need the personal information to perform a contract with you;
(ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we
have your consent to do so. We have a legitimate interest in operating our Services and communicating with you
as necessary to provide these Services, for example when responding to your queries, improving our platform,
undertaking marketing, or for the purposes of detecting or preventing illegal activities.
5. Third-party Services
You may access other third-party services through the Services, for example by clicking on links to those
third-party services from within the Services. We are not responsible for the privacy policies and/or practices
of these third-party services, and we encourage you to carefully review their privacy policies.
To the highest extent possible, we safeguard
information about you according to established and commercially available security standards and procedures. We
assess new, reliable technology and inventions for protecting your information on an ongoing basis.
Information exchanged via our Web site is sent in a secured format established with Secure Sockets Layer
(SSL) technology. SSL technology secretly encodes information that is sent over the Internet between your
computer and Renters Insurance Wizard.
Evidence for you to determine if your Web browser is using a secure connection include:
- An icon of a locked padlock located on the bottom right or left side of your browser window; or
- The URL address begins with "https:" rather than the normal "http:". The "s" indicates a secured
7. Data Retention
We retain personal information we collect from you where we have an ongoing legitimate business need to do so
(for example, to provide you with a service you have requested or to comply with applicable legal, tax, or
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize it or securely store your personal information and isolate it
from any further processing until deletion is possible.
If you are a registered user, you may access certain information associated with your Account by logging into
our Services or emailing Support@RentersInsuranceWizard.com. If you terminate your Account, any public activity
on your Account prior to deletion may remain stored on our servers and may remain accessible to the public.
To protect your privacy and security, we may also take reasonable steps to verify your identity before
updating or removing your information. The information you provide us may be archived or stored periodically by
us according to backup processes conducted in the ordinary course of business for disaster recovery purposes.
Your ability to access and correct your information may be temporarily limited where access and correction
could: inhibit our ability to comply with a legal obligation; inhibit our ability to investigate, make or defend
legal claims; result in disclosure of personal information about a third party; or result in breach of a
contract or disclosure of trade secrets or other proprietary business information belonging to us or a third
9. Your Data Protection Rights Under the General Data Protection Regulation
If you are a resident of the EEA, you have the following data protection rights:
- If you wish to access, correct, update, or request deletion of your personal information, you can do so at
any time by emailing Support@RentersInsuranceWizard.com.
- In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing Support@RentersInsuranceWizard.com.
- You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing Support@RentersInsuranceWizard.com.
- Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in
accordance with applicable data protection laws.
10. Your Choices
You can use some of the features of the Services without registering, thereby limiting the type of
information that we collect.
You may unsubscribe from receiving certain promotional emails from us. If you wish to do so, simply follow
the instructions found at the end of the email. Even if you unsubscribe, we may still contact you for
informational, transactional, account-related, or similar purposes.
Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies
personalization of our Services may no longer work for you. You will continue to receive advertising material
but it will not be tailored to your interests.
previously collected from you through our Services, we will notify you through our Services, by email, or other